In this article we will troubleshoot the issues of an iOS user unable to see reports or tours on the m-Post app.
Please see the Help Center Article: m-Post User Training - Reports (iOS)
Troubleshooting
Incorrect Role
By default, only users with an officer login can conduct tours and complete reports on iOS m-Post app.
Solution
1. Create separate officer login
Please see the Help Center Article: Adding a New User in GuardTek
2. Contact Support
Under certain circumstances, Support can enable supervisors to have access to tours and reports on post
Rights that need to be enabled: