In this article we will troubleshoot the issue of an NFC tag not scanning.
Problem
No audible confirmation tag is scanning
Issue
NFC is disabled
Solution
Go to your phone's Settings app
In the search option type NFC
Make sure NFC and contactless payments is enabled
Additional Possible Issues:
Device does not have NFC capabilities
No Android/Google Pay capabilities
Solution
See the Help Center Articles: iOS Requirements and Android Requirements