Setting Up and Managing Dispatch Locations for a Post

In this article we will go over how to set up dispatch locations for a post in the Settings module. 

NOTE: If you are setting up dispatch locations for the first time please see the Help Center Article: First Time Dispatch Hierarchy Setup

• How to Setup Dispatch Locations for a Post 
  • Client
  • City

• How to Manage Dispatch Locations

How to Setup Dispatch Locations for a Post 

To setup dispatch locations for a Post:

1. Log onto the GuardTek web portal as an Admin or Supervisor. 

2. Hover over the Settings module and click the Setup Dispatch Locations option. 

Client

NOTE: In this example the Client has been re-named to Region. Please see the Help Center article: First Time Dispatch Hierarchy Setup

3. Click on the green Client (Region) button at the right hand side of the page.

4. Type in a Client (Region) name in the Name field, use the Security Post drop down menu to assign it to a security post and use the Save Reports in Logbook Of drop down menu to save the reports to a specific site logbook. 

5. Click the Save icon in the Actions column. 

City

To add a City to the Dispatch Locations:

1. Click the Hierarchy drop down menu and select a Client (Region) to add the City to.

2. Click the green City button at the right hand side of the page.

3. Type in a City name in the Name field, use the Security Post drop down menu to assign it to a security post and use the Save Reports in Logbook Of drop down menu to save the reports to a specific site logbook. 

4. Click the Save icon in the Actions column. 

NOTE: If a Site or additional name field was saved in the original hierarchy setup you will be asked to populate that drop down menu as well.

How to Manage Dispatch Locations

To manage dispatch locations:

1. Log onto the GuardTek web portal as an Admin or Supervisor. 

2. Hover over the Settings module and click the Setup Dispatch Locations option. 

3. Use the Hierarch drop down menu to select the Client (Region) you want to manage.

4. Select the City you want to manage.

5. Click the green pencil icon in the Actions column to edit the Dispatch Location or click the green trash can icon to delete the Dispatch Location.