There are 3 potential causes that would make it more difficult to find a user that the steps provided here.
- The User does not have any Post Assignments.
- Change the Client search field to: “Users Without Post Assignment” to view any unassigned Users and assign a Post Assignment.
- Change the Client search field to: “Users Without Post Assignment” to view any unassigned Users and assign a Post Assignment.
- The User you are searching for has a higher permission level than you.
- Contact your Site Admin to confirm this.
- Contact your Site Admin to confirm this.
- The User has been deleted.
- Contact your Success Specialist to retrieve this User if needed.
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