In this article we will go over how to set up scheduled shift notifications for employees that can be delivered via text (SMS) or email.
How to Setup Scheduled Shift Notifications
To setup scheduled shift notifications:
1. Log in top the GuardTek web portal as an Admin or Supervisor.
2. Click on the green circle plus icon on the main menu.
3. Hover over the Schedules module and click the Email Notifications option.
4. Select Add New
5. Complete the notification details on the pop up page.
Select an event from the drop down menu.
NOTE: The most commonly used alert is to send an alert when someone does not start their shift at assigned time. This alert is triggered after a 5-minute delay.
Recipient is (2)
If the Recipient is a GuardTek User click the Recipient's Address drop down and select the user from the list.
If you are setting up the scheduled shift notification for another contact and click the Other Contact option and box will appear and allow you to add the contacts information.
Type of Notification (3)
Select Email or SMS.
Email Subject Line (4)
Add a Subject line for email notifications.
Once the scheduled shift notification has been created click the green Add button at the bottom right hand corner.
NOTE: Once completed your notifications can inactivated or deleted from the notifications main page.