Smartforce Shifts and Assignments Options - Permanent vs Temporary

In this article we will go over what open and temporary shifts and shift assignments look like and the option of viewing and changing a shift as permanent or temporary and the option of viewing and changing a shift assignment permanent or temporary.

NOTE: You should first have created a shift in order to use these options.  To review how to create a shift please see the Help Center article: Understanding the Basic Method for Creating a New Shift

Schedule Details Quick Glance

Permanent Shift

A permanent shift is defined as a shift that will reoccur each time you create a new week. It is visible as a white button by the day of the week.

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Temporary Shift

A temporary shift is visible a a yellow button by the day of the week.

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Permanent Shift Assignment

A permanent shift assignment will reoccur each time you create a new week. It is visible as a white button by the day of the week with the permanent officer assigned.

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Temporary Shift Assignment

A temporary shift assignment is visible as a white button with a yellow highlighted TEMP by the day of the week with the temporary officer assigned.

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How to Manage a Shift Assignment (Temporary or Permanent)

To manage a shift assignment:

1. Log onto the Trackforce Valiant web portal as an Admin or Supervisor.

2. Hover over the TLM Module and click the Business Unit option in the Schedule Maintenance section.

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3. Click on the Schedule Details button in the Actions column of the Business Unit you want to manage.

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4. Click on the 3 horizontal dots in the shift you want to assign and click Assign Employee.  

 

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5. When you assign the employee click the Permanent Or Temporary drop down menu and select your desired shift assignment.

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6. A green SUCCESS banner will let you know the assignment was successful. 

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Overview

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NOTE: When assigning a Temporary Shift it does not matter if the assignment is temporary or permanent as the shift will not reoccur when creating a new week. 

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