In this article we will troubleshoot the frequently asked question, Why Can't I See Activity/Incident Reports on m-Post?
Verify that the assigned site phone has reports
Make sure that reports are enabled
Check authorizations on reports
Synchronize the device
Please see the Help Center article: M-Post User Training - Synchronizing a Device (Android)
The Supervisor role does not natively display reports or tours.
1. Force synchronization.
2. Use the Client/Account Mgmt, module and go to level 2 and select update.
3. Use the Client/Account Mgmt, module and go to level 4 and select update.
See the Help Center article: The GuardTek Client, Location, Site, Post Hierarchy and Nested Features
4. Contact Support
Request a manual sync
If using both the master templates and app specific reports, Support will make sure user has the following role permissions: