In this article, we will answer the frequently asked question: what do I do if I can't find a user in my system?
Three potential causes would make it more difficult to find a user.
The User does not have any Post Assignments.
Change the Client search field to Users Without Post Assignment to view any unassigned Users and assign a Post Assignment.
The User you are searching for has a higher permission level than you.
Contact your Site Admin to confirm this.
The User has been deleted.
Contact your Success Specialist to retrieve this User if needed.