GuardTek Help Center

Add Lone Worker Protections

Lone Worker Protections are parameters that you can create per device to ensure users are safe and active.

Note: Many lone worker protections require a device that has certain built-in items (accelerometer, etc.). Some functions may not work on certain devices. Most modern devices carry these additional items, but you should test the devices with "Test LWP" (in the device's Menu) and/or consult your device provider or the support team for more information.


Click "Edit" ()


Scroll down to the section "Setup Lone Worker Protections". Select "Yes" to enable or "No" to disable and enter the appropriate information for each item, then click "Update"

Note: If the "Setup Lone Worker Protections" section does not appear, the device may not be registered properly or it has not been turned on yet.


Enable phone call on alert: Triggers the device to call a number when a Lone Worker Protection activates.

  • Phone number to call when alarm activates: The phone number the device will call.


Enable Panic Button: Enables a panic button that will appear in the top right corner of the device's screen (). Long-press this button to activate.


Enable Tilt Detection: Activates if the device's angle is greater than the "Max tipping angle" for the amount of time specified.

  • Max. tipping angle: The angle (in degrees) from vertical (up right) that will be tolerated. The device's angle must exceed this number to trigger.
    • Up right: 0 degrees
    • Laying flat: 90 degrees
    • Upside down: 180 degrees
  • Time before alarm (sec.): The amount of time (in seconds) that the device must be held in excess of the angle specified in "Max. tipping angle".


Enable Idle Alarm: Activates if the device detects no movement for the amount of time specified.

  • Time before alarm (sec.): The amount of time (in seconds) that the device will tolerate no movement.


Enable Impact Alarm: Activates if the device suffers a collision or violent movement.


Enable True Fall Alarm: Activates if the device fall for more than a 3 feet/1 meter (depends on device sensitivity).


Enable "Risk Zone" Timer: A timer-based alarm that the user can activate on the device to give him an amount of time to complete a task. Typically used when the user is about to engage in an activity that is potentially hazardous or dangerous.

  • Time before alarm (sec.): The amount of time the user will get when he activates the "Risk Zone".


Enable loss of connection alarm: Activates when the device losses data connection.

Note: There may be a few minutes delay between when the device actually loses connection and when the system notifies you that the connection has been lost.


Send alarm to external alarm receiver: Can send an alarm directly to an external system.

Note: Requires systems integration and additional settings to be configured.


Exit Geofence area when user logs out: Removes the last Geo-position entry (in background processes) when user logs out, to ensure when he logs back in that a new "Entering Geofence Area" alert can be raised.


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